Effective Date: January 1, 2026
This Cookie Policy explains how Axis Mental Health (“Axis Mental Health,” “we,” “our,” or “us”) uses cookies and similar technologies when you visit our website.
By continuing to browse our website, you consent to the use of cookies as described in this Cookie Policy, unless you disable them through your browser settings.
1. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or other device when you visit a website.
Cookies help websites:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Maintain security
- Provide a better browsing experience
Cookies do not typically contain personally identifiable information unless you voluntarily provide it through forms or account features.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the operation of our website.
They allow features such as:
- Secure browsing
- Navigation
- Page functionality
- Form submissions
- Security protections
Without these cookies, certain portions of the website may not function correctly.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website.
Information collected may include:
- Pages visited
- Time spent on pages
- Navigation paths
- Device type
- Browser type
- Operating system
- General geographic location
- Website performance metrics
This information is aggregated and does not generally identify individual visitors.
Functional Cookies
Functional cookies remember user preferences such as:
- Language selection
- Accessibility settings
- Previously entered information
- User preferences
These cookies enhance your browsing experience.
Marketing Cookies
If enabled, marketing cookies may be used to:
- Measure advertising effectiveness
- Improve marketing campaigns
- Display relevant advertisements
- Track conversions
Marketing cookies may be placed by trusted third-party providers.
3. Third-Party Cookies
Our website may use third-party services that place cookies on your device.
Examples may include:
- Google Analytics
- Google Tag Manager
- Google Ads
- Meta Pixel (Facebook)
- Microsoft Clarity
- YouTube
- Vimeo
Each third-party provider maintains its own privacy and cookie policies.
We encourage users to review those policies directly.
4. Google Analytics
We use Google Analytics to understand website traffic and improve our services.
Google Analytics may collect information including:
- Browser type
- Device type
- Pages viewed
- Session duration
- Referral source
- Approximate geographic location
Google Analytics does not provide us with personally identifiable information unless voluntarily submitted elsewhere.
You may opt out of Google Analytics by installing Google’s browser add-on or adjusting your browser settings.
5. How Cookies Improve Our Website
Cookies allow us to:
- Improve website speed
- Enhance usability
- Remember visitor preferences
- Monitor website performance
- Detect technical issues
- Improve appointment request functionality
- Enhance website security
6. Managing Cookies
Most web browsers automatically accept cookies.
You may modify your browser settings to:
- Block cookies
- Delete stored cookies
- Receive notifications before cookies are stored
- Limit third-party cookies
Please note that disabling cookies may affect website functionality.
Some services may not operate correctly without essential cookies.
7. Do Not Track Signals
Some browsers provide a “Do Not Track” feature.
Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.
8. Data Collected Through Cookies
Cookies may collect information such as:
- IP address
- Browser type
- Device information
- Screen resolution
- Operating system
- Website interactions
- Visit duration
- Pages viewed
- Referral URLs
This information is generally collected in aggregate form and used for analytics and website improvements.
9. HIPAA Considerations
Axis Mental Health is committed to protecting patient privacy.
Cookies used on our public website are not intended to collect Protected Health Information (PHI).
Patients should avoid submitting confidential medical information through unsecured website forms unless specifically instructed to do so.
Protected Health Information is governed separately by our HIPAA Notice of Privacy Practices.
10. California Privacy Rights
If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
These rights may include:
- The right to know what personal information is collected.
- The right to request deletion of personal information.
- The right to correct inaccurate personal information.
- The right to limit certain uses of sensitive personal information.
- The right to opt out of certain data-sharing practices where applicable.
We do not sell personal information.
11. International Visitors
Visitors from countries outside the United States may access this website.
Where applicable, we strive to comply with international privacy standards, including the General Data Protection Regulation (GDPR).
International users may have rights including:
- Access to personal information.
- Correction of inaccurate information.
- Data portability.
- Erasure (“Right to be Forgotten”), where applicable.
- Restriction of processing.
- Withdrawal of consent.
Requests may be submitted using the contact information below.
12. Changes to This Cookie Policy
We reserve the right to update this Cookie Policy at any time.
Any changes will become effective immediately upon posting the updated version on this page.
The “Effective Date” above will indicate when the policy was last revised.
13. Contact Us
If you have any questions regarding this Cookie Policy or our privacy practices, please contact us:
Axis Mental Health
Florida, United States
Phone:
(305) 804-9624
Phone:
(786) 450-4490